Getting Started:
● Download:
Getac Diagnostic Assistant software is available to download from Getac web site ( www.getac.com ) and we will keep updating this software.
● User Manual:
1. Download and unzip file, double click on GetacDiagnosticAssistant to launch software
and Click “Scan” and software will automatically show the BIOS, EC, OS information and diagnose key components.
2. Please check if any warning and message. If your battery is not in good condition or need to get extra storage space, please contact your local dealer
3. For other hardware issues, please apply service request via Getac.com
● System Requirements:
Getac Diagnostic Assistant only works on Getac device with OS Windows 7 and 10.
Available Model:
A140; B300G5~G7; EX80; F110G1~G4; K120; RX10;
S400G3; S410G1~G2; T800G1~G2; UX10; X500G2~G3
● Upload Report:
Recommend to share diagnostic report to Getac which can make your service workflow more efficiency
● Contact Getac
If you have any question and you are very welcome to contact us via email GetacSupport_Global@getac.com
or visit our web site https://www.getac.com
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